Top 6 Reasons Your Garage Door Won’t Close All the Way
Door stops halfway or bounces back up? Use this quick checklist. If the basics don’t fix it, our local techs can be at your place fast in Ogden, Riverdale, Roy, Layton, and Clearfield.
Safety Sensors Misaligned/Blocked
photo eyes • obstruction
- Clean both photo-eye lenses; confirm both LEDs are steady.
- Realign brackets so sensors face each other; clear the beam.
- Add a small sun shield or adjust angle to reduce glare.
Track Obstructions or Damage
debris • dents • rollers
- Look for screws, dents, or debris in the tracks.
- Never hammer tracks while the door is loaded.
- Use silicone on rollers and hinges (not grease).
Cable Off Drum / Spring Trouble
torsion • extension
- Frayed/off cables tilt the door and trip the opener’s safety.
- Broken springs make the door extremely heavy — unsafe.
- ⚠️ High-tension components — call a professional.
Opener Travel/Force Limits
down travel • force
- Set Down Travel so the door reaches the floor stop.
- Increase Down Force slightly if the door reverses on contact.
- Follow your opener manual (LiftMaster, Genie, etc.).
Door Imbalance or Panel Damage
springs • rollers
- With opener disengaged, lift halfway — it should balance.
- Weak springs, bent panels, or worn rollers cause binding.
Lock Engaged / Lock Mode On
slide lock • console lock
- Ensure any slide lock/deadbolt is fully disengaged.
- Toggle wall console “Lock” mode off.
- Verify no lock hardware touches the track.
Need help fast? We handle sensors, cables, springs, tracks, and opener calibration the same day.
Local service areas: Ogden, Roy, Riverdale, Layton, Clearfield, Hooper, South Weber.
Explore services: Residential Garage Door Repair, Commercial Garage Door Repair, Garage Door Spring Replacement, Garage Door Opener Repair, Garage Door Installation.
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6 Reasons Your Garage Door Won’t Close
- Safety Sensors Misaligned or Blocked
- Clean photo eyes; confirm steady LEDs on both sides.
- Realign brackets so sensors face each other; remove obstructions.
- Reduce sun glare with a visor or by swapping sensor sides.
- Track Obstructions or Damage
- Check vertical and horizontal tracks for screws, dents, debris.
- Do not hammer tracks while the door is loaded — rollers can jump.
- Use silicone lubricant on rollers and hinges.
- Cable Off Drum or Spring Trouble
- A cable off the drum tilts the door and triggers a safety stop.
- Broken torsion/extension springs make the door extremely heavy.
- ⚠️ High-tension components — call a professional.
- Opener Travel and Force Limits
- Down Travel too short stops early; set floor stop correctly.
- Down Force too low reverses on contact; too high is unsafe.
- Reprogram per your opener’s manual.
- Door Imbalance or Panel Damage
- With opener disengaged, lift to halfway — it should hold position.
- Weak springs, bent sections, or worn rollers cause binding.
- Lock Engaged or “Lock Mode” Enabled
- Verify slide lock/deadbolt is fully open.
- Turn off wall console Lock mode (disables remotes).
- Confirm no lock hardware touches the track.
Popular Services & Nearby Cities
Get fast help: Residential Repair • Commercial Repair • Spring Replacement • Opener Repair • Installation
Find your city: Ogden • Roy • Riverdale • Layton • Clearfield • Hooper • South Weber
FAQs: Garage Door Won’t Close — Detailed Answers
Why won’t my garage door close in cold weather?
Cold temps thicken lubricants and affect sensors/batteries. Clean/realign sensors, relube rollers with silicone, and raise Down Force slightly per your manual.
The door closes halfway then reopens — why?
Common causes: sensor misalignment, track obstruction, cable off drum, or low Down Force.
Remote won’t close but wall button works?
Usually sensors or remote signal. Clean/realign lenses, clear the beam, and try fresh batteries.
LiftMaster/Chamberlain lights flashing?
Flash codes often indicate a sensor fault or obstruction. Verify LED status and alignment.
Door only closes when holding the wall button?
That points to a safety-sensor fault. Realign until both LEDs stay steady; test again.
How do I set Down Travel/Down Force?
Set Down Travel to the floor without binding, then increase Down Force slightly. Always test safety reversal.
Door stuck after a power outage — what now?
Pull the red release, move the door slightly by hand, then press the remote to re-engage the trolley.
